Crystal Preston-Watson

Accessibility and Quality Engineer


Hire Me

I help companies and organizations prioritize disabled customers as a core strategy rather than an afterthought. As an accessibility leader with over a decade of experience at global enterprises such as Salesforce and Aetna, I bring enterprise-level expertise in integrating accessibility into strategy, delivery, and QA processes, enabling teams to reduce risk, expand their reach, and enhance the user experience for everyone.

illustration of a woman sitting at a table typing on a laptop.

Why Partner for Accessibility?

Focusing on accessibility is about more than just compliance; it’s about strategic growth.

  • Reduce Risk: Ensure compliance with WCAG 2.1, Section 508, and ADA guidelines to reduce legal and brand risk.
  • Expand Market Reach: Engage a large, under-served audience with substantial buying power and strong loyalty.
  • Enhance User Experience: Build a better product experience through inclusive, user-centered design
  • Drive Efficiency: Implement a “shift-left” QA approach to catch issues early and prevent costly remediation later.

My Core Services

Audits, Testing And Support

  • Testing & Full Audits: Conducting both manual and automated testing along with comprehensive accessibility audits that pinpoint risks and barriers across your web and mobile applications
  • Assistive Technology Usability: Real-world usability testing with assistive technologies to ensure genuine user experiences are seamless.
  • Technical Remediation & Support: Working directly with your engineering teams, providing targeted feedback, bug diagnosis, and remediation planning to resolve critical issues quickly and efficiently.
  • Conformance & Reporting: detailed WCAG conformance reports, risk scoring, and author documents tailored to your compliance needs.

Program Development And Training

  • Accessibility Program Development: Assisting in setting up scalable accessibility programs, including developing well-defined policies, procurement processes, and governance frameworks.
  • “Shift-Left” QA & Consulting: Integrating accessibility into design and development workflows, with research support and developer training to surface issues earlier.
  • Culture & Knowledge Transfer: From vision-setting with leaders to hands-on team workshops, helping your organization learn how to design and build accessible experiences across every product.

Let’s Talk

Interested in partnering? Visit the site for my consultancy, Scopic Engineer, for more information and a contact form.